Frequently Asked Questions

Everything you need to know about shopping with us.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most items in their original packaging. Please note that certain limited-edition items or final sale products may be ineligible for return.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking link. You can also log into your account on our website to view your order history and real-time status.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm or Klarna.

How do I care for my products to ensure longevity?

To maintain the quality of your items, we recommend following the specific care instructions included in the packaging or visiting our Product Care page for detailed guides.